![]() Through CX Logistics, Courier Express works with vetted partner carriers in other parts of the country to provide the kind of turnkey services that its customers are looking for.įor the courier business, Courier Express uses about 1,200 independent contractors who provide their own transportation. The company’s national customers wanted to enjoy the same high level of service that the company provides them in the Southeast throughout the United States. In fact, Courier Express opened CX Logistics at least in part because of customer demand, Messerly said. The company’s customers appreciate the way it does business. “We’re looking for long-term partners and relationships, so that we can work with them and feel that there’s value added for us and for them.” “We don’t want a customer just for tomorrow, we don’t just want an account,” Messerly explained. In order to provide the best possible service, Courier Express looks for a special type of customer. It also provides line-hauls that help support its distribution network. ![]() The company’s freight division serves as a dedicated provider for its diverse customer base. On the courier side of the business, the largest percentage of clients comes from the medical industry, with couriers delivering and picking up samples from hospitals and medical labs.Ĭourier Express’s distribution customers cover various vertical markets like pharmaceutical, health care, meal kits, home improvement and office supplies, where it offers same-day and next-day delivery options out of its 30 warehouse distribution locations throughout the Southeast. “We work hand in hand, and keep figuring it out every day,” he said.Ĭourier Express serves a variety of customers, and most of its courier and delivery work is within a 100 to 200-mile radius of its facilities. While running a family business can be challenging at times, the brothers have found ways to make the company successful while maintaining a good relationship. In 2020, our estimated revenues will be about $135 million,” said Jim Messerly. “When my father bought the company, we were doing about $1 million in business. In the three decades they’ve owned Courier Express, the Messerlys have guided the company to tremendous growth. Jack oversees the accounting, legal and human resources side of the business, while Jim concentrates primarily on the relational aspects, including sales and operations. Jim and his brother, Jack, who serves as CEO, have been with the business since its earliest years, and are now equal co-owners. “My dad was an entrepreneur who was tired of the building business and wanted to get into something new,” explains Jim Messerly, company president. ![]() for its national customers.Ĭourier Express was founded in 1985 and purchased five years later by William (Bill) Messerly, now chairman emeritus of the company. Its logistics arm, CX Logistics, provides specialized delivery services throughout the U.S. today, Courier Express offers parcel distribution, freight and warehousing services in Alabama, Georgia, Florida, North Carolina, South Carolina and Tennessee. In addition to the courier business, which has grown to be one of the largest in the U.S. While Courier Express, headquartered in Marietta, started out as an Atlanta-area express delivery service, the company has grown far beyond those roots both geographically and in the services it provides.
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